Refund Policy

Last updated: 30-Sept-2024

Thank you for choosing Visioncraft Innovations LLP. We value your satisfaction with our [product/service name] (the "Service"). This Refund Policy outlines our guidelines for refunds and cancellations.

1. Eligibility for Refunds

• We offer a 30-day money-back guarantee from the date of purchase.
• Refunds are only available for [specific circumstances, e.g., technical issues, service unavailability].
• Refunds are not available for [specific exclusions, e.g., partial use of service, add-ons].

2. Refund Process

To request a refund:

1. Contact our support team at support@visioncraftinnovations.com within the eligible refund period.
2. Provide your account information and reason for the refund request.
3. Our team will review your request within 30 business days.

3. Refund Timeframe

• Approved refunds will be processed within 30 business days.
• Refunds will be credited to the original method of payment used for the purchase.

4. Subscription Cancellations

• You may cancel your subscription at any time through your account settings or by contacting our support team.
• Cancellations will take effect at the end of the current billing cycle.
• No partial refunds will be issued for unused time in the billing cycle.

5. Non-refundable Items

The following are not eligible for refunds:

• Chrome extensions or add-ons which are one-time purchases.
• Services that have been used or partially consumed.
• Products or services purchased through third-party platforms.

6. Exceptions

We reserve the right to make exceptions to this policy at our discretion. If we make an exception for you, we may need to do so for other customers as well.

7. Changes to This Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.

8. Contact Us

If you have any questions about this Refund Policy, please contact us at [your contact email].